Frequently Asked Questions

Navigate to our reservation page, you will be redirected to the booking page. Select a service, then pick a time slot, fill in your details and pay the deposit. A confirmation email will be sent to you to confirm your appointment. Alternatively, you can call us on 0118 959 8898 or visit our salon in person to book an appointment.

Yes, you do. A deposit is required when you are making an appointment with us either online, in-store, or via phone.

Yes, it will. You only need to pay the remaining balance at the end of your appointment.

Call us on 0118 959 8898 and we’ll help you cancel or reschedule your appointment.

Please kindly be advised that deposit is non-refundable if you cancel your appointment but can be used towards rescheduling if a minimum notice is given to us.

Book your visit online